FAQ

1. Why don’t you list a phone number, offer money back guarantee or free trial? Can I exchange the indicators after purchase? 

A: In very rare cases, we did talk to a few customers on the phone in the past, especially when they have trouble importing the indicators to their platforms. However, we are, first and foremost, traders like you, not a big indicators company like many others. This website business, as stated in the “About Us” page, was an accident. After years of research, we believe we have found a simple methodology to trade the market effectively, and would like to share the system with those who believe in it. Our priority is still to trade and grow our own accounts. We trade during market hours, and will answer questions and requests when we have a chance. If every one calls us during market hours, we will not be able to focus on our own trading. So unless it is absolutely necessary, we’d rather communicate with you via emails. It’s a better way as well, because you can save and read what we write many times, and we can share charts and examples much easier. We always answer questions thoroughly with great details.

As for money back guarantee or exchange, there is none. The indicators are yours to keep after purchasing and there is no expiration or monthly subscription to pay. Since this is not physical goods, there is simply no way you can “return” the indicators to us. There is no way for us to know whether or not you continue to use these indicators after requesting a refund. Most of people in the trading world are extremely nice, but there is always a select few that might try and take advantage of others (translation: even if they like the indicators, they ask for a refund anyway). We believe nothing in the world that worth your time and energy is free. Prior to the purchase of the indicators, please read the descriptions and study the charts.  

In our humble opinion, money back guarantee is really just a sales scheme to get your money in the first place. If you are not convinced and committed, you shouldn’t be spending your money. The money back guarantee also plays a trick on your subconscious and tells you that it’s okay to fail because you can get your money back. The point is not whether you can get your money back if the system doesn’t work for you; rather, how much money you’d be losing when you “try” the system. It could easily cost you much more than what you pay for an indicator.

As for free trial, we would like to spend our spare time on existing customers, help them better understand our system if they need any, rather than coding for tire kickers. We are pretty committed to the successes of our customers in trading our system. Many of the testimonials can vouch for this. Besides, there were people took our generosity and kindness, abused it and used it to their advantages when we DID offer free trial in the past. They hired someone to open the codes and never paid for our efforts. What’s worse, one of them was selling our indicators for more than what we were offering. Lawyers were involved and it was a painful experience we do not wish to experience again. Once bitten, twice shy, and we have been bitten more than once for our generosity. This is the trading world, and we understand there will always be people who try to profit from others’ efforts. On that note, do NOT purchase indicators from those who don’t know how to use them, or if you can’t get full support from them. We can not stress this enough! Even if it’s cheaper, the couple of hundred dollars you are trying to save could potential cost you thousands of dollars or more down the road. This is trading we are talking about after all. We all know how much can be made or lost in the blink of an eye.

We posted so many charts on the website, and accept requests for sample charts so you can compare them with what you are currently trading with. We are pretty certain you have never seen so many chart examples from any of the trading indicator/system websites you have visited. Everything is laid out on the pages for your review, there is nothing to hide. What we can guarantee are that our indicators do not change the plot after the effect to make the charts look good, so what you see is what you get, (with the exception of the Scalper ShowMe, which waits for approximately two bars to plot, see “Show Me” page for more information), chart examples are not cherry picked, and all testimonials are from real customers and our indicator users. For these reasons, we decided to cease the offer of free trial for our own protection. We hope you could relate and understand.

If you have difficulties plotting these indicators on your chart, we guarantee to make it work. If you would like to discuss certain setups on certain symbols or time frames, we will be happy to communicate with you. That’s our promise. If you have any questions, feel free to contact us at support@paintbarfactory.com (or paintbarfactory@gmail.com.) We will be happy to answer whatever concern you may have, so you can make an educated decision before investing your money. Emails will be answered in the order they are received, and should be answered within a day the latest). 

2. What markets and time frames do your indicators work the best?

A: Our indicators and system work on all markets and all time frames. Any good system should be able to do the same. Tick charts, volume charts, different time frames, Futures, Stocks, Forex, it makes no difference. The only difference is your own trading style and risk tolerance. The FACT is, if you cover the symbol and price of any chart on this website, you will not be able to tell or guess what market or time frame the chart was taken from. From small intraday chart to weekly chart, they all look THE SAME. Please visit “Trading System” and “More Examples” pages often. More charts will be added on a regular basis. We have written a lengthy article about time frames, please visit the “Trading Tips” page if you haven’t done so.  

3. Do those indicators work on platforms other than TradeStation, NinjaTrader, MultiCharts and MT4?

A: No. All indicators here are coded using EasyLanguage for TradeStation and MultiCharts, C# Language for NinjaTrader, and they only work with these three platforms. For MCFX users, you need to have the Pro version. Only Pro version comes with “PowerLanguage Editor”, which allows you to create/import/export custom indicators.

4. Do the divergence lines, the green and red arrows on your charts appear in real time?

A: No. The divergence lines and the green/red arrows were drawn/plotted by us, to illustrate the entry points per system rules. They are for illustration purpose only and not generated by any indicators we offer. Honestly, if there is a software that can generate those arrows on the exact same bars, we would call it the Holy Grail and we are willing to pay A LOT of money for it. With that being said, however, after you study the manuals and spend some time with the charts, if we look at the same chart, we should be able to come up with the arrows on the exact same bars for entries. We try to be mechanical when we prepare charts for customers and visitors. Exit strategies are being discussed in the manual as well.  

We do have a “PBF_Divergence” indicator which plots divergence lines in real time. But since this kind of indicator will not work 100%, and it will not be able to detect double or triple divergences, we are not offering it. We, as traders, can do much better anticipating and identifying divergences in real time than any software.

5. Are functions provided? Can I call the indicators from my strategy?

A: Without related functions, the indicators will not work. So all necessary functions will go with the indicators to make them work properly. However, the functions and the indicators’ codes are password protected and sealed, you will not have the access to the functions or the codes of the indicators. If you want to use our indicators in your strategies, you will not be able to do so. We do not wish to give away the code for our indicators for any reason.

6. Is there a trading system to work with your indicators? Is it a mechanical system?

A. Yes. We trade with those indicators exclusively and we do have our own trading rules. However, while they can be traded mechanically, buy green/blue and sell red/magenta, we still like to use discretions, and encourage that you do, too. You can make a set of mechanical rules and enter a long position when the Squeeze fires a green bar, or you can learn how the indicators work in a discretionary way, and you might have a chance to get in several bars sooner, which means greater profit potential and smaller risk. Learn how the indicators behave and you will see the same things happen over and over and over. The repeated patterns give us the high probability to make money. Over time you will be able to recognize the patterns, and it works like a charm. All you have to do is to be patient, wait for the setups to occur, and execute the trades without hesitation. You can develop your own trading rules and make it a mechanical system. When developing those indicators, our goal was to try and hop on the train when it’s just about to leave the station to minimize the risk, and get off at the ideal time to maximize the profit. In our humble opinion, if you learn the discretionary way of trading, over time you will accumulate more profits. A mechanical system that wins 60-70% of the time is considered a good one. With a little bit discretion, your win rate may increase to 80% or even higher as you manually filter out bad trades. Also, money management becomes extremely critical if you trade with a mechanical system. A good mechanical system also has to have a better risk/reward ratio, and you almost have to take every single trade according to your system, otherwise you are leaving your result to chance, meaning, even if the system is proven to be right 70% of the time, yet if you only take 3 trades out of every 10 setups randomly, the chance of picking the 3 losing trades is probably not much less than picking 3 winning ones. If you flip a coin and get the Heads 10 times in a row, it doesn’t mean the 11th time you have a higher probability of getting the Tail. It is still 50-50. Also, over time, the commission will add up as well. If you know the market is moving from point A to point B, everything in-between is just noise. Question is, how do you “know” that? Learn the indicators, study the charts posted on the “Trading System” and “More Examples” page, you may be pleasantly surprised.

7. How long does it take to learn your system?

A: For experienced traders, it takes no time at all. We have veteran traders who purchased the package on Saturday, studied the manuals and charts over the weekend, and started trading with the indicators and setups on Monday, and they were truly impressed. Every so often, we have heard from our customers who made money on the very first day they traded our system. However, we are not implying whatsoever that this could happen to every one. For less experienced traders, we strongly recommend that you observe how the indicators work first, until you are fully comfortable and have total confidence with the setups, before risking your money. TradeStation now have paper trade capacity. Paper trade until you have a high success rate. The system itself is not difficult at all. You will understand the level 1 and level 2 setups as soon as you finish reading the manual. Level 1 is with the trend, level 2 is counter trend trade setup, while level 3 could occur in both.

8. Is there a guarantee that I will make money using your indicators? 

A: No. No trading systems or indicators will guarantee that you will make money using them. There are many possibilities why a trader is not profitable. It could be his system, it could be the indicators he is trading with, it could be psychology, mentality, or something else. We will help you learn the signals and get the most out of the indicators. If you learn the indicators and signals really well, with discipline and patience, there is no reason why you can’t be making money trading our system.  

9. If your indicators are so good, why do you offer them at such a low price? How do you compare with the indicator packages out there that are charging $3,500-$6,000+?

A: You really should be able to sense that we are not greedy, judging from we have more indicators to give away than selling, and most of the free ones are being sold by other companies for hundreds each. Like many fellow traders, I have spent a lot of time buying systems, leasing indicators, attending expensive seminars, I know how you feel. I have been there, I know the pain. But along the way, we have made a few friends and met a lot of nice people in the trading world. While those indicators work really well, we are not counting on selling them to make a living. Many people have helped us in the past. And if we could help out a few people by sharing the results of our research, it would be our way of giving back to the trading world. That being said, if eventually we have too many email requests and questions from our customers and it goes beyond our ability to respond, we may increase the price. We still would like to have some free time and do more research and enjoy the fruit from trading. As for the comparison with the indicator packages out there, we have bought or leased many of them. If they work, we’d probably still be leasing them. Many of the developers only show you one or two charts on their websites, or none at all. They sell indicators with beautifully crafted sales letters. We have nothing to hide. There are enough charts throughout this website for you to exam. If you think they don’t work, good luck and continue you search. If you like what you see, we will certainly help you get the most out of them.

10. Why do you need my TradeStatioin Customer Number or MultiCharts/MCFX Pro UserID?

A: These numbers will be coded in the indicators, and the indicators will only work under your Customer Number or UserID. The number you provide will be used for this purpose only.

We have literally spent countless hours and money to study and develop those indicators. Our indicators work really well. We are willing to share them with you inexpensively, compare with many other companies out there, but not entirely free. Run a Google search and see for yourself. While we are not counting on selling indicators for a living, it would be nice if we could gain some of the expenses we spent on developing them, reinvest the money for further research, while sharing the results with fellow traders along the way. We lock the indicators to your Customer Number or UserID to prevent you from re-distributing our indicators. 

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Disclaimer: All TRADING involves risk, while there is a potential to make a substantial amount of money, you CAN LOSE a substantial amount of money as well, no matter what method you use. All trading involves risk; past performance is not necessarily indicative of future results.

Commission Rule 4.41(b)(1)(I) hypothetical or simulated performance results have certain inherent limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also, since the trades have not actually been executed, the results may have under- or over-compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown.

ONE OF THE LIMITATIONS OF HYPOTHETICAL PERFORMANCE RESULTS IS THAT THEY ARE GENERALLY PREPARED WITH THE BENEFIT OF HINDSIGHT. IN ADDITION, HYPOTHETICAL TRADING DOES NOT INVOLVE FINANCIAL RISK, AND NO HYPOTHETICAL TRADING RECORD CAN COMPLETELY ACCOUNT FOR THE IMPACT OF FINANCIAL RISK IN ACTUAL TRADING. FOR EXAMPLE, THE ABILITY TO WITHSTAND LOSSES OR TO ADHERE TO A PARTICULAR TRADING PROGRAM IN SPITE OF TRADING LOSSES ARE MATERIAL POINTS WHICH CAN ALSO ADVERSELY AFFECT ACTUAL TRADING RESULTS. THERE ARE NUMEROUS OTHER FACTORS RELATED TO MARKETS IN GENERAL OR TO THE IMPLEMENTATION OF ANY SPECIFIC TRADING PROGRAM WHICH CANNOT BE FULLY ACCOUNTED FOR IN THE PREPARATION OF HYPOTHETICAL PERFORMANCE RESULTS AND ALL OF WHICH CAN ADVERSELY AFFECT ACTUAL TRADING RESULTS.

THERE IS RISK OF LOSS IN ALL TRADING. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS. ALL RESULTS ARE HYPOTHETICAL. NO IMPLICATION IF BEING MADE THAT ANYONE UTILIZING ANY OF THE INDICATORS OF PAINTBARFACTORY.COM HAS OR CAN OBTAIN SUCH PROFITS AND RESULTS. THE INFORMATION SUPPLIED ON THIS WEBSITE IS MERELY A PRESENTATION OF TRADING TOOLS AND STRATEGIES, FOR INSTRUCTIONAL AND EDUCATIONAL PURPOSES ONLY. This is not a prospectus; no offer on our part with respect to the sale or purchase of any securities is intended or implied, and nothing contained herein is to be construed as a recommendation to take a position in any market.The material presented herein has been obtained or derived from sources believed to be accurate, but we do not guarantee its accuracy or completeness. There have been no promises, guarantees or warranties suggesting that any trading will result in a profit or will not result in a loss. The TRADERis responsible for his own actions.